Providing a great experience for you and your employees

Benefits aren’t just ‘part’ of our kitbag; it’s the entirety of our business. Whether we are writing code, installing Darwin™, or advising on great scheme design and benefits communications, Thomsons people want all of our clients to have an exceptional experience. In a nutshell we invest in your success and want you and your employees to love and experience the power of Darwin as much as we do.

Our success stories


See how Samsung maintained their position at the forefront of technology and innovation with a benefits package that retained and attracted the best talent in the Tech sector, by engaging employees and delivering what they really wanted.

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Following a successful UK roll-out of their benefits portal, read how Cisco EMEA worked with Thomsons to implement a holistic reward solution for their EMEAR employees.

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Bibby Financial Services

Operating in the highly competitive finance marketplace, Bibby Financial Services doesn't just compete with the likes of HSBC and Barclays for clients, it competes for talent too. Aiming to double headcount by 2020, attracting and retaining talent is mission critical.

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Bristol-Myers Squibb

Every country within an international business brings with it different benefits, tax, language, legislation and culture. With such a complex operating environment it can be difficult to take a truly global approach to benefits, however those organizations that do are four times more likely to be effective or very effective in meeting their objectives.* Bristol-Myers Squibb (BMS), a global BioPharma company, knew they needed to transform digitally to achieve this and sought to create a single global benefits administration platform for its 14,000 employees across 40 countries. What they didn’t realize was that they were about to embark on one of the most ambitious and exciting implementations in the market.

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Virgin Management Limited

Find out how Virgin Management successfully implemented auto-enrolment across multiple business entities, harmonising 7 staging dates and achieving high engagement through a comprehensive communications programme.

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HID Global

With a diverse workforce across the UK, HID Global needed an online benefits solution that employees could access from any location, while reducing the administration burden on HR.

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Bauer Media

By partnering with Thomsons Online Benefits, Bauer were able to increase employee engagement while reducing costs and improving efficiencies in administration.

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D Young & Co

By partnering with Thomsons, D Young & Co LLP rolled out a new benefits package to improve engagement and create cost savings which have been passed back to employees as flexible benefits and pension uplifts.

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Meet some of our team

We love getting to know our clients. And we love it when you get to know us too. Here are a few Thomsons people who are happy to give you a head start! If you want to meet more of us, you are more than welcome to come along to one of our offices and meet us in person!

James Akers
Director of Product Management

To put it simply, my role is to help shape the evolution of Darwin. To do this, it’s important that I understand customers’ reward schemes and needs. The global reach of Darwin and the possibilities it brings to streamlining reward schemes at a local and global level is something that makes coming to work every day exciting. With Darwin our clients are easily able to get analytics that bring transparency to benefit costs whilst measuring engagement and return on investment.

Andreea Bindea
Helpdesk Team Lead

I am a team leader in the Helpdesk team. We are the first point of contact in Thomsons for our client’s employees. We ensure that they have a great experience of Darwin, helping them out whenever they get stuck. Today, employee benefits are such an important part of everyone’s lives and we’re committed to getting it right the first time - all over the world. Speaking 5 languages is a great asset in my line of work, my favorite one is English!

Anindita Biswas
Senior Technical Business Analyst

It’s crucial that I understand the customers’ business needs so I can translate them into technical requirements. I love analysing different employee benefit markets that are in our customers’ roadmaps and empowering them with the insights specific to each market. Three characteristics which make Thomsons unique: 1. Dedication to keeping clients and their satisfaction a top priority 2. Excellent company culture that respects a healthy work-life balance 3. Continuous innovation and a desire to be the best employee benefits software developer

Oana Costea
Delivery Manager

I manage Darwin configuration projects, providing tailored solutions for our customers. Every day is a challenge, whether it’s branding complex campaigns or finding solutions for tricky benefit flows. Organisation and positive thinking are the two qualities that help me deliver on time and at the standard that both Thomsons and our customers expect. The thing I really like about working for Thomsons is having the opportunity to interact with clients and colleagues, all over the world.

Jonathan Day
Director - Enterprise Consulting

I help clients identify their key benefits management and administration challenges, as well as offering approaches to solve them through our technology Darwin. I’ve been very fortunate for the last 6 years to focus on Global solutions and therefore have a broad view of the regional and local differences that make benefit administration such a challenge. I lived in Japan for 3 years and was occasionally paid to sing anything by The Beatles in karaoke bars.

Matthew Jackson
Vice President - Client Solutions

I have worked in the Global benefits space - consulting, brokerage, technology, administration - for 8 years in EMEA, APAC and now North America. I enable our Partners to deploy Darwin as part of their solution. Thomsons people buy into the values of the company and what we are trying to do as an organisation. I am an Englishman living in New York, married to an American, raising an American/British daughter!

Want to revolutionise your benefits? Our team is ready to help. Get in touch

Our awards

We are delighted to have won more than 100 prestigious awards. These epitomise the strategic impact that using Darwin can have on helping employers deliver more cost effective and engaging benefit programmes. See all our awards